Our call center has dedicated and skilled to handle inbound calls and receive numerous calls from customers as inbound call center.We provides best solution which help to increase the revenues of the company or organization.
The services include:
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IVR (Interactive Voice Response) Services: This is the technology that provides a computer to interact with the human through the use of landline phone input voice. Through this service customer’s enquiries can be attended.
Customers Services: Customers are important, convert and transform the customer into repeated customer is even more important for the profitability. Caring and attending the customer and resolving them effectively on time are very crucial. We provide this service professionally with polite and friendly customer service to any business across the world.
We designed the system to handle the customer queries easily and effectively, through multiple customer service channels such as:
Enquiry handling services: We gather information related to particular customer and their needs and enquiries, to handle them with gracefulness. Our customer service team will work brilliantly in handling enquiries, at the competitive rates.
Telephone Answering Services: To provide highest level of customers’ satisfaction, we are providing outstanding telephonic answering services to all business all over the world.
Help Desk and Technical Support Services: To make retention of customers possible and also helps the business to stand, we initialized the help desk services. We offer an extreme technical support services which decides users technical queries related to the products.
Inbound sales services: It refers to Marketing, focused on becoming by desired customers; therefore the inbound sales representatives, product knowledge and sales strategy are important in the inbound selling process.
Our experienced team who are well trained and they follow a strong sales strategy, which can be customized for the products and services.
Order Taking Services: It is a process of recording orders accurately, securing the data recorded and delivering the same. Out sourcing the order taking services to PPR and we support your business to run smoothly with our services.
Our professional and experienced order takers can handle the orders taking services in a better manner, and improve the way the business of order taking.
Toll Free Services: This Service can be used for
These services helps leverage marketing strategies, reduce costs and obtain International presence.